Tuesday, December 27, 2011

Term Tuesdays - Call Sell PBX Fraud

Online or offline call wholesalers hack into PBXs in order to sell calls to their customers without incurring any of the charges themselves; the more expensive the destination the better; the more calls the wholesaler can route out of a Call Center simultaneously the better. 

Destinations may be satellite phones that cost $8/minute to call, or countries that cost upwards of $2/minute to call. Obviously, the more lines the fraudster uses to perpetrate the attack, the more profound the financial loss.