The Global Association for Contact Center Best Practices & Networking has release the Shortlist for their 2012 Best in Europe, Middle East & Africa
Humbug Telecom Labs was shortlisted under the Best Technology Innovation – Vendor Solution category.
The full release and list can be found at News : 2012 Best in Europe, Middle East & Africa Shortlist Announced
To read about Humbug’s solution for Call Centers please see our White Paper – Benefits of Telecom Analytics & Fraud Detection for Call Centers
